Repair Services

We are a Local Mobile Appliance & Air Conditioning Services Team

Providing

PERSONAL, FRIENDLY, COST EFFECTIVE Solutions

We go all in to help you out

Repair Costs & FAQ

Our Initial Service Call / Diagnostic Fee - $90

Repair jobs are quoted after Diagnosis

Labour charge for Repair/install/Service after Diagnosis -

$40.00 per 30 minutes or part thereof

Repairs generally do not take more then 30 mins

If your appliance can be repaired within 15 minutes, ONLY the Initial Service Call Fee of $90

 (plus the cost of the spare parts, if required) will be charged

Payment:


Cash is Welcome


We also have Debit & Credit Card Facilities


Cheque, PayPal & Bank Transfers are also accepted


 Receipts & Invoices are available & ready upon request

Our Guarantee

Sometimes its hard to find a 'good tradesman' who is not trying to take advantage of you or empty your pockets, we are what you have been looking for.

Being a part of Community we commit to taking care of our customers, and therefore of course we will return free of charge if the job has not been completed correctly.

(within a reasonable request naturally)

 

We are committed to investing for the long term and working with people.

Our desire is to make a living (modest and free) from helping others and enjoying ourselves while doing it.

This is Our Aim and Your Guarantee!

Frequently Asked Questions:

Will the Technician arrive with the right parts to finish the Job first time?

We aim to finish the job on the first visit!

Most often we have the right part for the job, but as you can imagine, there are so many brands and a large range of appliances within each brand so there are times this is not possible. The Technician can let you know, once the diagnosis has taken place, how quickly the job is able to be completed.

 

Will I be charged the $90 again if the Technician has to come back a second time to finish the job?

No, this is a one-time fee, if the Technician has to come back to finish a job due to waiting on a part this will be covered by ValerFix

 

What if I Diagnosed the problem myself, do I still have to pay the $90?

Yes, this is a call out fee as well as a diagnosis fee, this covers the technicians travel and time and admin expenses.

 

I want to cancel an Initial appointment, what do I do?

You are welcome to cancel an initial booking up to 1 hour before the appointment has been scheduled. Please call our Admin Staff between office Hours (Mon-Fri 8am to 4pm) on 0498 531 940 to do this. If the Appointment was not cancelled or voice message left 1 hour before appointment the $90 call out fee will be charged.

 

If I want to cancel a Quoted Job, what is Involved?

 If this is a return visit because you are waiting for a special part to arrive, then the appointment can be cancelled up to an hour before the appointment commencement, although the money charged for the part itself cannot be returned, and once the part arrives you will be contacted to collect this part as this would have been a special order and not a resalable part.

 

Do you have a warranty for your work?

Like any decent business, we believe in providing a good service which we can be proud of. So, of course if something is not working once we have finished the job we will return (within reason) to make a correction free of charge. Please note though, that if on return we find that another problem is found, separate from the original, and was not our fault, the service fees will apply.

 

Please call if you have any questions on the above statements ~

 we are honest and fair people and who are willing to go the extra mile to help.

Office Hours:

Monday to Friday - 8am to 5pm

 

0498531940

 

SUPPORT@VALERFIX.COM

Mobile Appliance Repair Services

General Service Areas

Bli Bli - Buderim - Caloundra - CUrrimundi - Carters Ridge - Castaways Beach - Coolum Beach - Cooroy - Doonan - Eumundi - Kandanga - Kenilworth - Imbil - Landsborough - Marcoola - MArcus Beach - Maroochydore - Minyama Mooloolaba - Mooloolah Valley - Mount Coolum - Mudjimba - Mapleton - Montville - Nambour - Noosa - Noosaville - Noosa Heads - Palmwoods - Pelican Waters - Peregian Springs, Peregian Beach - Ridgewood - Sippy Downs - Sunshine Beach - Tanahwa - Tewantin - Tinbeerwah - Twin Waters - Verrierdale, Weyba Downs - Warana - Woombye - Yaroomba - Yandina


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